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Free live chat for WordPress and WooCommerce
Install the free TalkingDot WordPress plugin and the messenger appears on every page — no code to paste. Logged-in users are identified, and with WooCommerce your team sees each customer's orders right next to the chat.
What the plugin does
One plugin, no code
Upload, activate, done: the plugin connects to your workspace by itself. Keep the messenger off pages like /checkout with one path per line. Learn more about One plugin, no code →
Logged-in users identified
Signed-in users are recognised with identity verification, so nobody can open another customer's conversations.
WooCommerce orders in the chat
Number of orders, total spent, the five latest orders with their status and active subscriptions (WooCommerce Subscriptions) — guest checkouts too, found by billing email. Learn more about WooCommerce orders in the chat →
Order questions answered by AI
With plugin 1.2 or newer the AI assistant looks up orders and tracking and searches products. Coupons, cancellations and refunds work too once you allow them, each approved by a teammate. Learn more about Order questions answered by AI →
Light on your site
The script loads asynchronously and the messenger renders in Shadow DOM, so it doesn't block your pages or clash with your theme.
Ready for modern WooCommerce
Compatible with WooCommerce High-Performance Order Storage (HPOS).
Get started in three steps
- 1
Download the plugin
In Settings → Integrations → WordPress & WooCommerce, click Download WordPress plugin.
- 2
Upload and activate
In WordPress: Plugins → Add New Plugin → Upload Plugin, then Activate. It connects by itself.
- 3
Answer your visitors
Chats arrive in your shared inbox — in the browser or the app installed on your phone.
Frequently asked questions
Is there a free live chat plugin for WordPress?
Yes. The TalkingDot plugin is free and adds the messenger to every page of your WordPress site. The Free plan includes every feature with 300 conversations a month and unlimited teammates.
Will live chat slow down my WordPress site?
No. The script loads asynchronously, so it never blocks your page, and the messenger renders inside Shadow DOM, so your theme's CSS can't break it. The guide also covers caching and optimization plugins.
Does it work with WooCommerce?
Yes. Your team sees each customer's orders, total spent and subscriptions next to the chat, and the AI assistant can look up orders and tracking (plugin 1.2 or newer).
Can I add live chat to WordPress without a plugin?
Yes. Paste your snippet into the footer with a header & footer code plugin, or add it to your child theme's functions.php. The WordPress guide shows both.
Does the chat set cookies?
No. The messenger keeps a visitor token in the browser's local storage and sets no cookies on your site.
Add live chat to WordPress
Free plugin, free plan, no per-seat pricing.
Free plan foreverNo credit cardUnlimited teammates