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TalkingDot vs Zoho SalesIQ

TalkingDot vs Zoho SalesIQ

Looking for a free Zoho SalesIQ alternative? Here is a fair, side-by-side look at pricing and features — including when Zoho SalesIQ may be the better choice for you.

Plans checked Oct 4, 2026 · Source: Zoho SalesIQ pricing page

TalkingDot

Live chat software with a shared inbox, chatbots, AI, a help center, proactive messages and reports. Free plan with every feature, unlimited teammates and 300 conversations a month (3 months of history). Starter is $19 a month per workspace: unlimited conversations, 3 teammates and light branding. Pro is $29 a month: unlimited conversations and teammates, unlimited of history and no branding.

Price: Every feature, 300 conversations / mo; $19 or $29 / mo per workspace — not per seat
3 agents: $0 on Free (300 conversations/mo) · $19/mo on Starter (unlimited)
Teammates: unlimited
AI: an assistant that reads your website, plus live translation — with your own key
Channels: website chat, hosted chat page, email, WhatsApp and Telegram

ZZoho SalesIQ

Zoho's live chat, visitor tracking and chatbot platform priced per operator, built for sales and support teams — especially those on Zoho CRM.

Free plan: Yes, 3 operators
Pricing: Per operator, from $7 / mo
3 agents: $0 / paid $30 / $21 / mo
Free trial: 15 days, no credit card

Zoho SalesIQ pricing

Free for 3 operators, 100 operator chat sessions a month and 10,000 tracked visitors a month, with file sharing, voice notes, a mobile SDK and desktop and mobile apps.

Basic$7 / operator / moBilled yearly; $10 monthly. 1,000 operator chat sessions, 1 chatbot, messaging channels, audio/video calls and screen sharing, Zia Agents.

Professional$12.75 / operator / moBilled yearly; $17 monthly. Unlimited operator chat sessions, conversation monitor, built-in Zia AI.

Enterprise$20 / operator / moBilled yearly; $25 monthly. Answer Bot, AI self-help, audit logs, company enrichment.

AI & automation: Zia Agents and bring-your-own AI vendors (Claude, Gemini, DeepSeek, self-hosted LLMs) from Basic; Answer Bot and AI self-help on Enterprise. No per-resolution price listed.

Prices from the official price file the pricing page loads (USD column). Add-ons: extra brand $20 / mo ($16 yearly), extra chatbot $10 ($8), more tracked visitors from $100 / mo.

Channels: Website and in-app chat; WhatsApp, Instagram, Facebook Messenger, Telegram, LINE and WeChat from Basic; 106 cloud-telephony integrations.

Prices in USD as listed on zoho.com/salesiq/pricing.html, checked October 2026. Taxes may apply; prices can differ by region and change at any time.

Feature comparison

	TalkingDot	Zoho SalesIQ
Free plan	Yes — every feature, 300 conversations / mo	Yes — 3 operators, 100 operator chat sessions / mo
Teammates on the free plan	Unlimited	3 operators
Paid pricing basis	$19 or $29 / mo per workspace — not per seat	Per operator per month
Shared inbox, assignment & teams	Yes, with macros, notes, tags, snooze and saved replies	Yes — chats, routing and transfers (routing from Basic)
Chatbot flows	Yes, included	Codeless and programmable chatbot from Basic (1 bot, 25K bot sessions)
AI / automation pricing	Chatbots, answer bot and an AI assistant that reads your website — with your own AI key, so no per-answer fees	Zia Agents from Basic; Answer Bot on Enterprise
Help center / knowledge base	Yes, included	FAQs and articles from Basic
Proactive / targeted messages	Yes, plus popups and surveys — included	Web proactive messages from Basic
REST API & webhooks	Yes, included	REST API and SDKs (plan limits not checked)
Remove "Powered by" branding	Lighter on Starter ($19/mo), removed on Pro ($29/mo)	"Branding" customization from Basic; removing Zoho branding not stated (unverified)
Channels	Website messenger, hosted chat page, email, WhatsApp and Telegram (your own accounts), REST API	Website and in-app chat; WhatsApp, Instagram, Facebook Messenger, Telegram, LINE and WeChat from Basic; 106 cloud-telephony integrations.
Voice, video & screen sharing	Voice messages; no video calls or screen sharing yet	Audio calls, screen sharing and video calls from Basic; voice calls in the mobile SDK.
Mobile	Installable web app with push notifications for your team	iOS and Android apps, desktop apps (Mac, Windows, Ubuntu), mobile SDK (iOS, Android, React Native, Flutter, Cordova).
Conversation history	3 months on Free, unlimited on paid plans	Not stated (unverified)
Lifetime plan	Occasional lifetime deals	No
Self-hosting	Yes (plain PHP + MySQL)	No — cloud service

Sources: zoho.com/salesiq/pricing.html · zohowebstatic.com/sites/zweb/json/pricing/salesiq-pricing-val.json

“Not verified” means we could not confirm it on Zoho SalesIQ's public pages. Spotted something out of date? Let us know and we'll fix it.

When TalkingDot is a good fit

You want every feature on a free plan — and one flat price for the whole team when you outgrow it ($19 or $29/mo), not a bill per seat.
You want website chat, email, WhatsApp and Telegram in one shared inbox, with live translation.
You want an AI assistant on your own API key: you pay the provider for what you use, no per-resolution fees.
You want a REST API, webhooks, popups and a help center without upgrading — and the option to self-host.

When Zoho SalesIQ may suit you better

You use Zoho CRM and want chat, visitor tracking and lead scoring connected to it.
You need audio and video calls and screen sharing at a low per-operator price.
You want a free plan for 3 operators.

Switching from Zoho SalesIQ

1
Create a workspace
Sign up free and customize the messenger to match your brand.
2
Import contacts & history
Export from Zoho SalesIQ as CSV and import contacts in Contacts — or past conversations with the CSV/JSON importer.
3
Swap the snippet
Replace the old chat snippet with yours. If you used a JavaScript API, see the JavaScript API.