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  2. TalkingDot vs Userlike (Lime Connect)

TalkingDot vs Userlike (Lime Connect)

Looking for a free Userlike (Lime Connect) alternative? Here is a fair, side-by-side look at pricing and features — including when Userlike (Lime Connect) may be the better choice for you.

Plans checked Oct 4, 2026 · Source: Userlike (Lime Connect) pricing page

TalkingDot

Live chat software with a shared inbox, chatbots, AI, a help center, proactive messages and reports. Free plan with every feature, unlimited teammates and 300 conversations a month (3 months of history). Starter is $19 a month per workspace: unlimited conversations, 3 teammates and light branding. Pro is $29 a month: unlimited conversations and teammates, unlimited of history and no branding.

  • Price: Every feature, 300 conversations / mo; $19 or $29 / mo per workspace — not per seat
  • 3 agents: $0 on Free (300 conversations/mo) · $19/mo on Starter (unlimited)
  • Teammates: unlimited
  • AI: an assistant that reads your website, plus live translation — with your own key
  • Channels: website chat, hosted chat page, email, WhatsApp and Telegram

UUserlike (Lime Connect)

A GDPR-focused German website and messaging chat platform, now sold as Lime Connect (ex Userlike), with AI agents and WhatsApp campaigns as add-ons.

  • Free plan: Yes, 1 seat, 200 conversations
  • Pricing: Per seat (min 3), from EUR 87 / mo
  • 3 agents: EUR 105 / EUR 87 / mo
  • Free trial: "Start free trial" offered on Free and Pro; length not stated

Userlike (Lime Connect) pricing

Free for 1 seat, 1 website channel and 200 conversations, with messenger customization, file sharing and feedback. Prices are in EUR only.

ProFrom EUR 87 / moBilled annually; from EUR 105 monthly. Minimum 3 seats, unlimited channels and conversations, 10 WhatsApp numbers, video calls and screen sharing.
EnterpriseOn requestMinimum 5 seats, 20 WhatsApp numbers, full API, SSO, white label.

AI & automation: Add-ons: Connect AI Agent from EUR 99 / mo; Connect AI Copilot from EUR 19 / seat / mo; Workflows from EUR 50 / mo (1,000 runs).

userlike.com redirects to Lime Connect. No USD prices are published. WhatsApp Campaigns from EUR 20 / mo plus Meta fees.

Channels: Free: 1 website channel. Pro and up: website, messaging apps (WhatsApp and others), email, custom channel.

Prices in USD as listed on connect.lime-technologies.com/en/pricing/, checked October 2026. Taxes may apply; prices can differ by region and change at any time.

Feature comparison

TalkingDotUserlike (Lime Connect)
Free planYes — every feature, 300 conversations / moYes — 1 seat, 200 conversations
Teammates on the free planUnlimited1 seat
Paid pricing basis$19 or $29 / mo per workspace — not per seatPer seat (minimum 3 on Pro)
Shared inbox, assignment & teamsYes, with macros, notes, tags, snooze and saved repliesYes — message center
Chatbot flowsYes, includedUp to 5 chatbots on Pro, 10 on Enterprise
AI / automation pricingChatbots, answer bot and an AI assistant that reads your website — with your own AI key, so no per-answer feesAI Agent add-on from EUR 99 / mo
Help center / knowledge baseYes, includedKnowledge base inside the AI Agent add-on
Proactive / targeted messagesYes, plus popups and surveys — includedUnverified
REST API & webhooksYes, includedBasic API on Pro; full API on Enterprise
Remove "Powered by" brandingLighter on Starter ($19/mo), removed on Pro ($29/mo)White label on Enterprise only
ChannelsWebsite messenger, hosted chat page, email, WhatsApp and Telegram (your own accounts), REST APIFree: 1 website channel. Pro and up: website, messaging apps (WhatsApp and others), email, custom channel.
Voice, video & screen sharingVoice messages; no video calls or screen sharing yetVideo calls and screen sharing on Pro and Enterprise.
MobileInstallable web app with push notifications for your teamMobile app listed.
Conversation history3 months on Free, unlimited on paid plansNot stated (automatic data deletion is configurable)
Lifetime planOccasional lifetime dealsNo
Self-hostingYes (plain PHP + MySQL)No — cloud service

Sources: userlike.com/en/pricing · connect.lime-technologies.com/en/pricing/

“Not verified” means we could not confirm it on Userlike (Lime Connect)'s public pages. Spotted something out of date? Let us know and we'll fix it.

When TalkingDot is a good fit

  • You want every feature on a free plan — and one flat price for the whole team when you outgrow it ($19 or $29/mo), not a bill per seat.
  • You want website chat, email, WhatsApp and Telegram in one shared inbox, with live translation.
  • You want an AI assistant on your own API key: you pay the provider for what you use, no per-resolution fees.
  • You want a REST API, webhooks, popups and a help center without upgrading — and the option to self-host.

When Userlike (Lime Connect) may suit you better

  • You need a German, GDPR-first vendor with WhatsApp numbers and video calls.
  • You plan to run WhatsApp marketing campaigns from the same tool.

Switching from Userlike (Lime Connect)

  1. 1

    Create a workspace

    Sign up free and customize the messenger to match your brand.

  2. 2

    Import contacts & history

    Export from Userlike (Lime Connect) as CSV and import contacts in Contacts — or past conversations with the CSV/JSON importer.

  3. 3

    Swap the snippet

    Replace the old chat snippet with yours. If you used a JavaScript API, see the JavaScript API.

Try TalkingDot free — no card needed

Run it next to Userlike (Lime Connect) on a test page and decide for yourself.

Free plan foreverNo credit cardUnlimited teammates