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TalkingDot vs Tidio

TalkingDot vs Tidio

Looking for a free Tidio alternative? Here is a fair, side-by-side look at pricing and features — including when Tidio may be the better choice for you.

Plans checked October 2026 · Source: Tidio pricing page

TalkingDot

Free live chat software with a shared inbox, chatbots, a help center, proactive messages and reports — free forever, with unlimited teammates and no per-seat pricing. It is a plain PHP + MySQL app that can also be self-hosted.

Price: $0 — every feature included
Teammates: unlimited
Automation: rule-based chatbots and an answer bot (no AI agent)
Channels: website chat, hosted chat page and email

TTidio

A live chat, ticketing and AI agent (Lyro) platform for small and mid-sized online businesses, especially e-commerce, priced by conversation volume.

Free plan: Yes, 50 conversations / mo
Pricing: By conversation volume, from $24.17 / mo
Free trial: 7 days, no credit card

Tidio pricing

Free plan with 50 billable conversations a month (a conversation counts once a human replies), up to 10 seats, 50 one-off Lyro AI conversations and Flows that reach 100 visitors a month. Tidio branding stays.

Starter$24.17 / moBilled annually; $29 monthly. 100 billable conversations.

GrowthFrom $49.17 / moBilled annually; from $59 monthly. 250–2,000 billable conversations.

PlusFrom $300 / moPlus monthly usage; custom seats and limits.

PremiumCustomContact sales.

AI & automation: The Lyro AI Agent is an add-on from $32.50/mo (annually) or $39/mo, from 50 Lyro conversations a month. Flows automation is a separate add-on.

Self-serve plans include up to 10 seats. Removing branding is an add-on on Growth and included on Plus and Premium.

Prices in USD as listed on tidio.com/pricing/, checked October 2026. Taxes may apply; prices can differ by region and change at any time.

Feature comparison

	TalkingDot	Tidio
Free plan	Yes — every feature, free forever	Yes — 50 billable conversations / month
Teammates on the free plan	Unlimited (the operator may set a cap)	Up to 10 seats
Paid pricing basis	No paid plans	By conversation volume, plus AI and Flows add-ons
Shared inbox, assignment & teams	Yes	Live chat and ticketing on all plans
Chatbot flows	Yes, included	Flows on all plans (100 visitors/mo on Free); Lyro AI add-on
AI / automation pricing	Rule-based bots & answer bot included; no AI agent	Lyro add-on from $32.50/mo (annual) or $39/mo
Help center / knowledge base	Yes, included	Not listed on the pricing page
Proactive / targeted messages	Yes, included	Yes (Flows)
REST API & webhooks	Yes, included	OpenAPI on Plus and Premium
Remove "Powered by" branding	Shown by default; the operator can let workspaces hide it	Add-on on Growth; included on Plus and Premium
Self-hosting	Yes (plain PHP + MySQL)	No — cloud service

“Not verified” means we could not confirm it on Tidio's public pages. Spotted something out of date? Let us know and we'll fix it.

When TalkingDot is a good fit

You want every feature free, with unlimited teammates and no per-seat bill as you grow.
You prefer human-first support, helped by rule-based chatbots, routing and an answer bot.
You want a REST API, webhooks and a help center without upgrading.
You would like the option to self-host on your own PHP hosting.

When Tidio may suit you better

You run an online store and want an AI agent (Lyro) trained on your FAQs and site content.
Your chat volume is low and you want e-commerce integrations out of the box.
You prefer conversation-based pricing to a free self-hosted tool.

Switching from Tidio

1
Create a workspace
Sign up free and customize the messenger to match your brand.
2
Import contacts
Export contacts from Tidio as CSV and import them in Contacts.
3
Swap the snippet
Replace the old chat snippet with yours. If you used a JavaScript API, see the JavaScript API.