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TalkingDot vs tawk.to

TalkingDot vs tawk.to

Looking for a free tawk.to alternative? Here is a fair, side-by-side look at pricing and features — including when tawk.to may be the better choice for you.

Plans checked October 2026 · Source: tawk.to pricing page

TalkingDot

Free live chat software with a shared inbox, chatbots, a help center, proactive messages and reports — free forever, with unlimited teammates and no per-seat pricing. It is a plain PHP + MySQL app that can also be self-hosted.

Price: $0 — every feature included
Teammates: unlimited
Automation: rule-based chatbots and an answer bot (no AI agent)
Channels: website chat, hosted chat page and email

Ttawk.to

A free omnichannel live chat, ticketing and knowledge-base platform for small businesses, funded by optional add-ons and hired-agent services.

Free plan: Yes, unlimited seats
Pricing: Free; paid add-ons per property
Free trial: Not needed — the core product is free

tawk.to pricing

Free forever with unlimited seats, live chat, a shared inbox, ticketing, a knowledge base, a CRM and chat pages. A “Powered by tawk.to” badge stays unless you buy the Whitelabel add-on.

Whitelabel$29 / moPer property. Removes the badge and adds custom domains.

AI AssistFree – $399 / moFree tier with 100 message credits; paid tiers $29, $99 and $399 per month.

Hired agentsFrom $1 / hourOptional human chat agents provided by tawk.to.

AI & automation: AI Assist has a free Hobby tier (100 message credits/month); paid tiers start at $29/mo for 1,000 credits. Extra credits cost $30 per 1,000.

Add-ons are priced per property (website), not per seat. Some add-ons are on a waitlist.

Prices in USD as listed on tawk.to/why-free/, checked October 2026. Taxes may apply; prices can differ by region and change at any time.

Feature comparison

	TalkingDot	tawk.to
Free plan	Yes — every feature, free forever	Yes — free forever
Teammates on the free plan	Unlimited (the operator may set a cap)	Unlimited
Paid pricing basis	No paid plans	Free core; optional add-ons per property
Shared inbox, assignment & teams	Yes	Yes, free
Chatbot flows	Yes, included	Triggers free; AI Assist has a free tier, then paid
AI / automation pricing	Rule-based bots & answer bot included; no AI agent	AI Assist from $29/mo after the free tier
Help center / knowledge base	Yes, included	Yes, free
Proactive / targeted messages	Yes, included	Yes (smart triggers)
REST API & webhooks	Yes, included	JavaScript API, webhooks and REST APIs
Remove "Powered by" branding	Shown by default; the operator can let workspaces hide it	Whitelabel add-on, $29/mo per property
Self-hosting	Yes (plain PHP + MySQL)	No — cloud service

“Not verified” means we could not confirm it on tawk.to's public pages. Spotted something out of date? Let us know and we'll fix it.

When TalkingDot is a good fit

You want every feature free, with unlimited teammates and no per-seat bill as you grow.
You prefer human-first support, helped by rule-based chatbots, routing and an answer bot.
You want a REST API, webhooks and a help center without upgrading.
You would like the option to self-host on your own PHP hosting.

When tawk.to may suit you better

You want ticketing and a CRM in the same free tool.
You would like to hire human chat agents or virtual assistants by the hour.
You want an AI assistant with a free starter tier.

Switching from tawk.to

1
Create a workspace
Sign up free and customize the messenger to match your brand.
2
Import contacts
Export contacts from tawk.to as CSV and import them in Contacts.
3
Swap the snippet
Replace the old chat snippet with yours. If you used a JavaScript API, see the JavaScript API.