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TalkingDot vs Re:amaze

TalkingDot vs Re:amaze

Looking for a free Re:amaze alternative? Here is a fair, side-by-side look at pricing and features — including when Re:amaze may be the better choice for you.

Plans checked Oct 4, 2026 · Source: Re:amaze pricing page

TalkingDot

Live chat software with a shared inbox, chatbots, AI, a help center, proactive messages and reports. Free plan with every feature, unlimited teammates and 300 conversations a month (3 months of history). Starter is $19 a month per workspace: unlimited conversations, 3 teammates and light branding. Pro is $29 a month: unlimited conversations and teammates, unlimited of history and no branding.

Price: Every feature, 300 conversations / mo; $19 or $29 / mo per workspace — not per seat
3 agents: $0 on Free (300 conversations/mo) · $19/mo on Starter (unlimited)
Teammates: unlimited
AI: an assistant that reads your website, plus live translation — with your own key
Channels: website chat, hosted chat page, email, WhatsApp and Telegram

RRe:amaze

A help desk and live chat for e-commerce brands, priced per team member, with chatbots, video calls and an AI agent.

Free plan: No (14-day trial)
Pricing: Per team member, from $26.10 / mo
3 agents: $59 flat (Startup, 500 conv) or $87 / $78.30 / mo
Free trial: 14 days (Plus features)

Re:amaze pricing

No free plan. A 14-day trial with all Plus features.

Basic$29 / member / moBilled monthly; $26.10 annually. Email, live chat, social, FAQ, chatbots, proactive Cues, AI agent.

Pro$49 / member / moBilled monthly; $44.10 annually. Multiple brands, SMS and voice, custom domain, status page.

Plus$69 / member / moBilled monthly; $62.10 annually. Peek live screen sharing, in-chat video calls, departments, CSAT.

Startup$59 / mo flatUnlimited team members with Basic features, up to 500 responded conversations a month.

AI & automation: Re:amaze AI Agent includes 5 / 10 / 20 resolutions per user a month (Basic / Pro / Plus), then $0.85 per resolution.

Annual billing saves 10%. Month-to-month, cancel any time.

Channels: Email, live chat, Facebook, Instagram, X, WhatsApp (via Twilio); SMS and voice on Pro and up.

Prices in USD as listed on reamaze.com/pricing, checked October 2026. Taxes may apply; prices can differ by region and change at any time.

Feature comparison

	TalkingDot	Re:amaze
Free plan	Yes — every feature, 300 conversations / mo	No — 14-day free trial
Teammates on the free plan	Unlimited	No free plan
Paid pricing basis	$19 or $29 / mo per workspace — not per seat	Per team member per month (or $59 flat Startup plan)
Shared inbox, assignment & teams	Yes, with macros, notes, tags, snooze and saved replies	Yes — unlimited email inboxes and social channels
Chatbot flows	Yes, included	Welcome, order and custom bots on all plans
AI / automation pricing	Chatbots, answer bot and an AI assistant that reads your website — with your own AI key, so no per-answer fees	5–20 resolutions per user included, then $0.85 each
Help center / knowledge base	Yes, included	Public and internal FAQ on all plans
Proactive / targeted messages	Yes, plus popups and surveys — included	Cues (proactive messages) on all plans
REST API & webhooks	Yes, included	Unverified
Remove "Powered by" branding	Lighter on Starter ($19/mo), removed on Pro ($29/mo)	Not stated (unverified)
Channels	Website messenger, hosted chat page, email, WhatsApp and Telegram (your own accounts), REST API	Email, live chat, Facebook, Instagram, X, WhatsApp (via Twilio); SMS and voice on Pro and up.
Voice, video & screen sharing	Voice messages; no video calls or screen sharing yet	VoIP/voice on Pro and up; Peek screen sharing and in-chat video calls on Plus.
Mobile	Installable web app with push notifications for your team	iOS and Android apps.
Conversation history	3 months on Free, unlimited on paid plans	Not stated (unverified)
Lifetime plan	Occasional lifetime deals	No
Self-hosting	Yes (plain PHP + MySQL)	No — cloud service

Sources: reamaze.com/pricing · reamaze.com/ · reamaze.com/integrations/whatsapp

“Not verified” means we could not confirm it on Re:amaze's public pages. Spotted something out of date? Let us know and we'll fix it.

When TalkingDot is a good fit

You want every feature on a free plan — and one flat price for the whole team when you outgrow it ($19 or $29/mo), not a bill per seat.
You want website chat, email, WhatsApp and Telegram in one shared inbox, with live translation.
You want an AI assistant on your own API key: you pay the provider for what you use, no per-resolution fees.
You want a REST API, webhooks, popups and a help center without upgrading — and the option to self-host.

When Re:amaze may suit you better

You run several e-commerce brands from one account and want screen sharing and video calls.
A small team wants the $59 flat Startup plan with unlimited members.

Switching from Re:amaze

1
Create a workspace
Sign up free and customize the messenger to match your brand.
2
Import contacts & history
Export from Re:amaze as CSV and import contacts in Contacts — or past conversations with the CSV/JSON importer.
3
Swap the snippet
Replace the old chat snippet with yours. If you used a JavaScript API, see the JavaScript API.