Compare
TalkingDot vs JivoChat

TalkingDot vs JivoChat

Looking for a free JivoChat alternative? Here is a fair, side-by-side look at pricing and features — including when JivoChat may be the better choice for you.

Plans checked Oct 4, 2026 · Source: JivoChat pricing page

TalkingDot

Live chat software with a shared inbox, chatbots, AI, a help center, proactive messages and reports. Free plan with every feature, unlimited teammates and 300 conversations a month (3 months of history). Starter is $19 a month per workspace: unlimited conversations, 3 teammates and light branding. Pro is $29 a month: unlimited conversations and teammates, unlimited of history and no branding.

Price: Every feature, 300 conversations / mo; $19 or $29 / mo per workspace — not per seat
3 agents: $0 on Free (300 conversations/mo) · $19/mo on Starter (unlimited)
Teammates: unlimited
AI: an assistant that reads your website, plus live translation — with your own key
Channels: website chat, hosted chat page, email, WhatsApp and Telegram

JJivoChat

An omnichannel live chat and business messenger (chat, social, WhatsApp, telephony, video) priced per agent, popular with small businesses worldwide.

Free plan: Yes, up to 5 agents
Pricing: Per agent, from $28 / mo
3 agents: $0 (if 5-agent free) / paid ~$120 / $84 / mo
Free trial: 14 days

JivoChat pricing

Free forever "for up to 5 agents" (the comparison table on the same page says up to 2): website chat, Telegram, Facebook, Instagram and Viber, callback, offline forms, desktop and mobile apps, 2-month chat history.

Basic$28 / agent / moBilled annually (30% off). Proactive invitations, visitor monitoring, canned answers, CRM.

Professional$42 / agent / moBilled annually. Telephony Plus, WhatsApp integration, chatbot integrations, logo removal.

Enterprise$56 / agent / moBilled annually. Mobile SDK, routing, video calls included, chat API.

AI & automation: AI Agent $69 / agent / mo billed annually. AI assistant (OpenAI writing help) $13 / mo billed annually.

Discounts: 1 month 0%, 3 months 10%, 1 year 30%. Month-to-month prices are not printed; the 30% annual discount implies $40 / $60 / $80. Add-ons (annual): WhatsApp $27 / mo, video calls $23 / agent / mo, Telephony Plus $4 / mo, Jivo Marketing $6 / mo.

Channels: Website chat, Telegram, Facebook Messenger, Instagram, Viber, email, Apple Business Chat; WhatsApp via a $27 / mo module (Professional and up).

Prices in USD as listed on jivochat.com/pricing/, checked October 2026. Taxes may apply; prices can differ by region and change at any time.

Feature comparison

	TalkingDot	JivoChat
Free plan	Yes — every feature, 300 conversations / mo	Yes — up to 5 agents
Teammates on the free plan	Unlimited	Up to 5 agents (one table on the page says 2)
Paid pricing basis	$19 or $29 / mo per workspace — not per seat	Per agent per month, plus add-on modules
Shared inbox, assignment & teams	Yes, with macros, notes, tags, snooze and saved replies	Yes — chats, social messages and calls in one app
Chatbot flows	Yes, included	Chatbot integrations on Professional and up
AI / automation pricing	Chatbots, answer bot and an AI assistant that reads your website — with your own AI key, so no per-answer fees	AI Agent $69 / agent / mo; AI assistant $13 / mo
Help center / knowledge base	Yes, included	Not listed on the pricing page
Proactive / targeted messages	Yes, plus popups and surveys — included	Basic and up
REST API & webhooks	Yes, included	JavaScript API and webhooks; chat API on Enterprise
Remove "Powered by" branding	Lighter on Starter ($19/mo), removed on Pro ($29/mo)	Professional and Enterprise ("Hide JivoChat trademark")
Channels	Website messenger, hosted chat page, email, WhatsApp and Telegram (your own accounts), REST API	Website chat, Telegram, Facebook Messenger, Instagram, Viber, email, Apple Business Chat; WhatsApp via a $27 / mo module (Professional and up).
Voice, video & screen sharing	Voice messages; no video calls or screen sharing yet	Telephony Plus with IVR ($4 / mo add-on), callback, video calls ($23 / agent / mo add-on; included in Enterprise).
Mobile	Installable web app with push notifications for your team	Desktop, iOS and Android apps; mobile SDK on Enterprise.
Conversation history	3 months on Free, unlimited on paid plans	Free: 2 months; paid: unlimited
Lifetime plan	Occasional lifetime deals	No
Self-hosting	Yes (plain PHP + MySQL)	No — cloud service

Sources: jivochat.com/pricing/ · jivochat.com/help/customization/hide-logo.html

“Not verified” means we could not confirm it on JivoChat's public pages. Spotted something out of date? Let us know and we'll fix it.

When TalkingDot is a good fit

You want every feature on a free plan — and one flat price for the whole team when you outgrow it ($19 or $29/mo), not a bill per seat.
You want website chat, email, WhatsApp and Telegram in one shared inbox, with live translation.
You want an AI assistant on your own API key: you pay the provider for what you use, no per-resolution fees.
You want a REST API, webhooks, popups and a help center without upgrading — and the option to self-host.

When JivoChat may suit you better

You want telephony, callback and video calls from the same chat vendor.
You sell in markets where Telegram, Viber and WhatsApp matter.

Switching from JivoChat

1
Create a workspace
Sign up free and customize the messenger to match your brand.
2
Import contacts & history
Export from JivoChat as CSV and import contacts in Contacts — or past conversations with the CSV/JSON importer.
3
Swap the snippet
Replace the old chat snippet with yours. If you used a JavaScript API, see the JavaScript API.