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TalkingDot vs Crisp

TalkingDot vs Crisp

Looking for a free Crisp alternative? Here is a fair, side-by-side look at pricing and features — including when Crisp may be the better choice for you.

Plans checked October 2026 · Source: Crisp pricing page

TalkingDot

Free live chat software with a shared inbox, chatbots, a help center, proactive messages and reports — free forever, with unlimited teammates and no per-seat pricing. It is a plain PHP + MySQL app that can also be self-hosted.

Price: $0 — every feature included
Teammates: unlimited
Automation: rule-based chatbots and an answer bot (no AI agent)
Channels: website chat, hosted chat page and email

CCrisp

An all-in-one, AI-first omnichannel support suite (chat, shared inbox, chatbot, knowledge base, CRM) priced as a flat fee per workspace for small and mid-sized businesses.

Free plan: Yes, 2 seats
Pricing: Per workspace, from $45 / mo
Free trial: 14 days, no credit card

Crisp pricing

Free forever for 2 seats and 100 customer profiles, with the chat widget, shared inbox and apps. Full history, canned responses, file sharing, widget customization and proactive messages are on paid plans.

Mini$45 / moPer workspace, 4 seats, AI credits included.

Essentials$95 / moPer workspace, 10 seats, knowledge base and chatbot builder.

Plus$295 / moPer workspace, 20 seats (+$10 per extra seat), white label.

EnterpriseCustomThrough sales.

AI & automation: The Hugo AI agent is included from Mini with monthly AI credits; you can enable pay-as-you-go beyond them.

Prices exclude VAT. Discounts for nonprofits and students.

Prices in USD as listed on crisp.chat/en/pricing/, checked October 2026. Taxes may apply; prices can differ by region and change at any time.

Feature comparison

	TalkingDot	Crisp
Free plan	Yes — every feature, free forever	Yes — 2 seats, core features
Teammates on the free plan	Unlimited (the operator may set a cap)	2 seats
Paid pricing basis	No paid plans	Flat price per workspace (seats included)
Shared inbox, assignment & teams	Yes	Yes, including Free
Chatbot flows	Yes, included	Chatbot builder on Essentials and up; AI agent from Mini
AI / automation pricing	Rule-based bots & answer bot included; no AI agent	AI credits included from Mini; optional pay-as-you-go
Help center / knowledge base	Yes, included	Essentials and up
Proactive / targeted messages	Yes, included	Mini and up
REST API & webhooks	Yes, included	Developer APIs on all plans
Remove "Powered by" branding	Shown by default; the operator can let workspaces hide it	Plus plan only
Self-hosting	Yes (plain PHP + MySQL)	No — cloud service

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When TalkingDot is a good fit

You want every feature free, with unlimited teammates and no per-seat bill as you grow.
You prefer human-first support, helped by rule-based chatbots, routing and an answer bot.
You want a REST API, webhooks and a help center without upgrading.
You would like the option to self-host on your own PHP hosting.

When Crisp may suit you better

You want an AI agent with credits included in a flat monthly price.
You prefer paying per workspace with several seats bundled in.
You want many channels (beyond website chat and email) in one inbox.

Switching from Crisp

1
Create a workspace
Sign up free and customize the messenger to match your brand.
2
Import contacts
Export contacts from Crisp as CSV and import them in Contacts.
3
Swap the snippet
Replace the old chat snippet with yours. If you used a JavaScript API, see the JavaScript API.